Beach Cabana
Shipping & Handling
We offer shipping at the following rates within Australia via our delivery partner Australia Post:
- Free Standard Delivery - All orders
- Standard Delivery (QLD, NSW, VIC) - flat rate $15 AUD
- Standard Delivery (SA, WA, NT, TAS) - flat rate $15 AUD
- Express Delivery (QLD, NSW, VIC) - flat rate $19 AUD
- Express Delivery (SA, WA, NT, TAS) - flat rate $21 AUD
- Large Item - flat rate of $10 AUD
Standard Delivery Time Frames
| QLD | 1-3 Business Days |
| VIC, ACT & QLD Metro | 2-4 Business Days |
| NSW | 3-8 Business Days |
| SA (excluding remote areas) | 3-7 Business Days |
| WA (excluding remote areas) | 3-7 Business Days |
| TAS (excluding rural areas) | 3-7 Business Days |
| NT (excluding rural areas) | 3-10 Business Days |
- Please allow 1 business day from purchasing your items, for your entire order to be dispatched and the shipping details confirmed by email.
- Australia Post will be delivering your order
- This means that they have the authority to 'leave in a safe place' without a signature at your address. If they are unable to deliver or leave they will take it to your local post office or LPO for collection.
- For address changes after your order has been shipped please contact Australia Post.
- You can reach their customer service team on Ph: 0418195812.
Large Item Fee:
A selection of Large Item styles are available for delivery to Australian addresses only and will incur a shipping fee of $10. The styles which will incur this fee are our Beach Chairs, Umbrellas and Cabanas.
INTERNATIONAL SHIPPING:
We offer shipping to New Zealand & the following countries in Asia with Australia Post International:
- Cambodia
- Hong Kong
- Indonesia
- Japan
- Lao
- Macao
- Malaysia
- Philippines
- Singapore
- South Korea
- Taiwan
- Thailand
- Vietnam
Details:
- All international shipping will incur customs fees that are at the expense of the customer. We cannot assist with estimating these fees, as customs policies vary by country.
- Your international shipping rate (freight only) will be calculated during the checkout process.
- Please allow up to 21 business days for delivery - International orders will be shipped within 2 business days.
- Delivery time excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control.
- Please get in contact with our Beach Cabana customer service team at admin@beachcabana.com.au if you have any questions or queries.
CUSTOMS
International shipments may be subject to the imposition of customs or import duties once they reach their destination. You will be liable for all of these duties and it is your sole responsibility to pay the charges to release the goods from the shipment. We are legally required to declare the full value of the shipment and will provide an invoice to customs should they require it.
Please be aware that customers are responsible for payment of any local customs duties.
If customs duties are refused or unpaid these will be deducted from any future refund if applicable. We have no control over these charges as customs policies vary by country.